Terms and Conditions
Fanoz App
Last updated Sep 30, 2025

1 Acceptance of Terms

PlayCKC Interactive Private Limited (“PlayCKC”) provides a mobile application under its flagship brand, Fanoz, which includes all text, images, audio, code, and other material (collectively, the “Content”) and all the features, contests, and services offered therein.

Definitions: “Fanoz App” or “App” means the mobile application operated by PlayCKC. “Site” means fanoz.global (and sub-domains). “Platform” means, collectively, the Fanoz App and the Site. “Service” has the meaning set out below and includes the Platform.

Terminology. References to “prize(s)” or “winnings” in these Terms mean Nanyas (virtual reward currency) credited in-app and redeemable only for non-cash rewards.

Fanoz is an online sports gaming and fan engagement platform where gamers (“you”, “gamer”, “user”, or “participant”) can bring their knowledge, gut-feel, and analysis of the sport to:

  • PREDICT - make predictions on performances, milestones, and outcomes during live segments of a match.
  • SELECT - select two teams of six matchwinners (one team for each innings/half) before the start of a match and compete with similar teams created by other gamers; the second innings/half team can be modified until the start of the second innings/half.

The PREDICT and SELECT formats are currently available for:

  • Cricket (T20s, 100-ball matches, ODIs; Test matches supported only in SELECT), and
  • Football (11v11).

On Fanoz, participation does not involve paid entry fees, subscriptions, or cash prizes. Users may earn virtual reward currency (“Nanyas”) through performance in gameplay, which can be redeemed only for non-cash rewards such as gift vouchers, merchandise, or promotional benefits. Nanyas have no monetary value outside the platform and cannot be converted into cash.

The mobile app and any other features, tools, materials, or services (including co-branded or affiliated services) provided by PlayCKC from time to time are collectively referred to as the “Service”.

The various contests, campaigns, competitions, and fantasy or prediction games organized through the Fanoz App are collectively referred to as “Contest(s)”.

Please read these Terms of Use (the “Terms”) carefully before using the Service. By using or accessing the Service, or by clicking to accept or agree to these Terms where such option is made available, you:

  1. Accept and agree to these Terms and our additional Game Rules and Scoring System;
  2. Consent to the collection, use, disclosure, and handling of your information as described in our Privacy Policy and
  3. Agree to abide by any additional terms, rules, and conditions of participation issued by PlayCKC for specific contests from time to time.

If you do not agree with any of these Terms, you must not access or use the App, Platform, Site, Content, or Services.

PlayCKC may publish additional terms, rules, and participation requirements for particular contests, especially in compliance with applicable laws in India. Your participation in such contests will be deemed as acceptance of those specific conditions.

2 Modification of Terms of Use

Except for Section 15, providing for Dispute and Dispute Resolution, PlayCKC reserves the right, at its sole discretion, to modify or replace the Terms of Use at any time, by posting the most current version of the same on the Site. You shall be responsible for reviewing and becoming familiar with any such modifications. PlayCKC may, at its sole discretion and if it deems the circumstances fit, notify you of any change or revision to the Terms by notifying you through the email address registered with your account. Use of the Services by you after any modification to the Terms constitutes your acceptance of the Terms of Use as modified.

3 Eligibility

To be eligible to participate on the Fanoz App, you must meet the following conditions:

  1. Age Requirement: You must be at least 18 years of age.
  2. Residency: You must be a citizen or resident of India and physically located in India at the time of participation.
  3. Compliance: You agree to comply with these Terms, the Privacy Policy, and any contest-specific rules or additional conditions published by PlayCKC.
  4. Conflicts of Interest: Individuals who can influence real-world sporting outcomes - including but not limited to athletes, coaches, managers, referees, league officials, team owners, or anyone with access to confidential, non-public player information - are prohibited from participating in contests relating to the sport(s) in which they are involved.
  5. Fair Play and Fraud Prevention: PlayCKC may require proof of eligibility, including government-issued ID or other documentation, before allowing redemption of non-cash rewards. Accounts may be suspended or disqualified if a user provides false information, circumvents fair play rules, or engages in fraudulent activity.
  6. Rewards Limitation: PlayCKC reserves the right to withhold or revoke any rewards, restrict redemption, or suspend accounts in cases of fraud, misrepresentation, violation of these Terms, or abuse of the platform.

By registering and using the Fanoz App, you represent and warrant that you meet the above conditions.

4 Conditions of Participation

4.1 Registration

In order to participate in a Contest on the Service, you must register for an account. By registering as a user of the Service, you agree to provide accurate, current and complete information about yourself as prompted (such information being the “Registration Data”) and maintain and promptly update the Registration Data to keep it accurate, current and complete. If you provide any information that is inaccurate, not current or incomplete, or PlayCKC has reasonable grounds to suspect that such information is inaccurate, not current or incomplete, PlayCKC may deny you access to areas requiring registration, or terminate your account, at its sole discretion.

If local law prohibits your use of the Service in your jurisdiction, PlayCKC shall deny you access to the Service.

By entering the Registration Data, you confirm that you have read, and shall abide by these Terms of Use.

Once you have entered the requisite Registration Data and completed the Registration process, you will receive confirmation on the App.

You may establish, maintain, use and control only one account on the Service. Each account on the Service may only be owned, maintained, used and controlled by one individual, i.e. the individual whose data has been provided in the Registration Data. For avoidance of doubt, users may not “co-own” accounts on the Service. In the event PlayCKC determines that you have opened, maintained, used or controlled more than one account and/ or that you have not provided Registration Data of the person who is maintaining/ using/ controlling the account, in addition to and without prejudice to any other rights that PlayCKC may have under the law for the time being in force, PlayCKC reserves the right to suspend or terminate any or all of your accounts and terminate, withhold or revoke the awarding of any prizes.

You agree that the sole and specific purpose of creating an account on the Fanoz App is to participate in online gaming Contests on the Service.

4.2 Account Access and Security

At the time of registration for online account access, you must provide a valid email address and/or mobile number and provide your legal name (that needs to be verified using official documents), following which a unique Username will be generated and this will be used in conjunction with your account. You have the right to edit your Username once in six months. The login process for the account will also require a One-Time Password (OTP) generated by PlayCKC. You may request OTP generation as many times as required.

You shall not use a Username that promotes a commercial venture or a Username that PlayCKC in its sole discretion may deem offensive, immoral, obscene, racial, communal, objectionable, abusive, indecent or vulgar. You are responsible for maintaining control on access to your account and are fully responsible for all uses of your Username, whether by you or others. You agree to (a) keep your Username and OTP confidential and not share this combination with anyone else; and (b) immediately notify PlayCKC of any unauthorized use of your Username and OTP or account or any other breach of security. PlayCKC cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

You acknowledge and agree that PlayCKC is authorized to act on instructions received through the use of your legal name, Username and OTP, and that PlayCKC may in its sole discretion deny access or block any transaction made through use of your legal name, Username and OTP without prior notice if we believe your legal name, Username and OTP are being used by someone other than you, or for any other reason.

PlayCKC may require you to change your Username or may unilaterally change your Username and intimate you of such change along with the reasons thereof.

4.3 Communications and Information Practices

As a result of your registration for the Service, you may receive promotional or transactional communications from PlayCKC on your registered email and/ or mobile and/ or on the App and/ or on the Site. You understand and agree that these communications are part of your registration, and that, to the extent required by law, you may opt out of receiving these communications at any time by either using the ‘unsubscribe’ option that will be provided to you or by sending an email to connect@fanoz.global.. Following such an opt-out, PlayCKC may still communicate with you via email to the extent permitted by the applicable laws and regulations for the time being in force.

4.4 Disqualification and Cancellation

PlayCKC also reserves the right to cancel any Contest, in its sole discretion, without any restrictions.

PlayCKC, in its sole discretion, may disqualify you from any Contest or from use of the entire Service, refuse to award points or Nanyas (rewards) and require the return of any prizes, or may suspend/ limit/ terminate your account, should you engage in conduct deemed improper, unfair, fraudulent or otherwise adverse to the operation of the Service by PlayCKC, or if your conduct on the Service is in any way detrimental to other users. Improper conduct includes, but is not limited to: falsifying personal information (including identity or verification information) required to use the Service or claim a prize; violating applicable reward or partner terms, including the terms of non-cash rewards (gift cards, discount vouchers, merchandise etc.), violating any of these rules, accumulating points or prizes through unauthorized methods such as unauthorized scripts or other automated means; tampering with the administration of the Service or trying to in any way tamper with the computer programs associated with the Service; obtaining other entrants’ information and spamming other gamers; abusing/ misusing/ defaming the Service in any way; or otherwise violating these Terms of Use. You acknowledge that the forfeiture and/or return of any prize shall in no way prevent PlayCKC from informing the relevant authorities, and/or pursuing criminal or civil proceedings in connection with such conduct to the fullest extent of the law for the time being in force.

If for any reason the Service is not running as originally planned (e.g., if the App/ Site becomes corrupted or does not allow the proper usage and processing of entries in accordance with the applicable rules, or if the App/ Site is infected by a computer virus, bugs, tampering, unauthorized intervention, actions by entrants, fraud, technical failures, or any other causes of any kind that in the sole opinion of PlayCKC corrupt or affect the administration, security, fairness, integrity or proper conduct of the Service), PlayCKC reserves the right, in its sole discretion, to disqualify any individual that is in any matter implicated in or related to the cause and/or to cancel, terminate, extend, modify or suspend the Service, and select the winner(s) from all eligible entries received. If such cancellation, termination, modification or suspension occurs, a notification may be posted on the Site to this effect, if PlayCKC deems it fit to do so.

The failure of PlayCKC to comply with any provision of these Terms due to an Act of God, hurricane, war, fire, riot, pandemic, earthquake, terrorism, act of public enemies, actions of governmental authorities outside of the control of PlayCKC (excepting compliance with applicable codes and regulations), network infrastructure failures, strikes, shortages of transportation facilities or other necessary material, or cancellation of any match to which a contest relates, or other force majeure event will not be considered a breach of these Terms.

4.5 Promotional Awards and Redemptions - General Conditions

Gameplay Cards (Predict and Select) are granted to users through registration, in-app activities (such as daily logins, referrals, and engagement tasks), or via promotional campaigns (including promo codes). One cannot purchase these cards.

PlayCKC may require identity (name, DOB etc.) verification (including government-issued ID, PAN, or other KYC documents) before allowing redemption of non-cash rewards.

“Nanyas,” the in-app virtual reward currency, are earned through gameplay and other engagement activities. Nanyas are redeemable only for non-cash rewards such as gift vouchers, discount coupons, merchandise, or other partner rewards, subject to availability and applicable partner terms. Nanyas have no monetary value outside the Fanoz App and cannot be converted into cash.

PlayCKC reserves the right to:

  • Set caps, thresholds, or validity periods on cards, promo credits, or redemptions;
  • Substitute, modify, or withdraw any rewards, vouchers, or merchandise;
  • Suspend or cancel redemptions obtained through fraud, misuse, bots, or other policy violations.
4.6 Taxation

Fanoz grants only non-cash rewards (e.g., gift vouchers, merchandise, discount coupons). No cash withdrawals or paid entries are permitted on the Platform.

Notwithstanding the foregoing, PlayCKC will comply with the Income-tax Act, 1961, including Section 194BA and applicable rules/guidelines, in respect of “net winnings” from online games. Where required by law, PlayCKC will deduct or collect tax at source (TDS) on users’ net winnings at the rate prescribed (currently 30%), including where rewards are in kind.

  • Trigger & computation: Net winnings may be determined at the time(s) prescribed by law (including at redemption, withdrawal/closure, and/or end of the financial year), and will be computed in accordance with Section 194BA and applicable rules/guidelines.
  • No purchase/entry-fee set-off: Since Fanoz does not accept paid entries, subscriptions, deposits, or purchases for participation, no purchase or entry-fee set-off is applicable in the computation.
  • Release of rewards: Before issuing any voucher/code or dispatching any merchandise, PlayCKC will deduct/collect TDS on your net winnings under Section 194BA of the Income-tax Act, 1961 (currently 30%), or require you to pay the equivalent tax amount. If you do not comply, PlayCKC may deny or cancel the redemption.
  • Certificates: Where TDS is deducted/collected, PlayCKC will issue the applicable TDS certificate in accordance with law.
  • User responsibility: Users remain responsible for any additional taxes, filings, or reporting obligations over and above TDS. PlayCKC does not provide tax advice.
4.7 Publicity

By entering a contest, you consent to PlayCKC’s and its service providers’ and business partners’ use of your name, voice, likeness, location and photograph in connection with the development, production, distribution and/ or usage (including marketing and promotion) of the selected contest and/or other PlayCKC contests and PlayCKC generally, unless otherwise prohibited by the law for the time being in force. PlayCKC and its business partners reserve the right to make public statements about the entrants and winner(s), on-air, on the Internet, or otherwise, prior to, during, or following the contest. Entrants agree that PlayCKC may announce any winner's name on-air or on any of its websites/ apps or any other location at any time in connection with the marketing and promotion of PlayCKC or other contests or games operated by PlayCKC. You agree that participation in and (where applicable) the winning of a prize in connection with a contest constitute complete compensation for your obligations under this paragraph, and you agree not to seek to charge a fee or impose other conditions on the fulfilment of these obligations. You acknowledge and agree that the applicable rules specific to certain contests may contain additional publicity obligations or may require a written signature on a separate publicity waiver.

5 Game Rules

5.1 Nature of Games; Compliance

Fanoz offers non-money, skill-based fan-engagement games. There are no paid entries, no wagers, and no cash winnings on the platform. Users participate in contests using Gameplay Cards (Predict/Select), which are granted through registration, in-app engagement, or promotional campaigns. Contest outcomes award virtual reward currency (“Nanyas”), which are redeemable only for non-cash rewards such as gift vouchers, merchandise, or promotional benefits. Nanyas have no monetary value outside the platform and cannot be converted into cash.

The formats on Fanoz are designed to rely on the knowledge, timing, and analytical skill of gamers. Success in the PREDICT format depends on correctly forecasting live match events using sporting knowledge and judgment. Success in the SELECT format depends on assessing players’ performance potential and strategically forming teams before a match begins.

Fanoz is not an “online money game” under Indian law and operates in compliance with applicable statutes and regulations. Indian courts have historically distinguished games of skill from gambling, and Fanoz’s formats are consistent with that principle while expressly disallowing wagering or betting.

5.2 Contests and Teams
  • Contest Formats: As part of its services, PlayCKC makes available contests on the Fanoz platform under two formats:
    • (i) PREDICT
      • Users make live predictions during a sporting event.
      • Each prediction requires one Predict Card.
      • Prediction contests involve campaigns that reward users based on the accuracy and frequency of their predictions.
    • (ii) SELECT
      • Users participate in two-innings matchwinner fantasy contests.
      • A user must submit one team for each innings of the match.
      • Each team consists of six real-life players (“matchwinners”) participating in the underlying sport event.
      • The points scored by the respective teams in each innings is added up to arrive at the final points tally for the team.
      • Each entry requires one Select Card.
  • General Contest Rules:
    • Currently, PREDICT and SELECT formats are available for cricket (T20s, ODIs, 100-ball matches, and Test matches for SELECT only) and football (11v11).
    • Depending on match circumstances, users may edit their entries (PREDICT: until the relevant prediction window closes; SELECT: until the official start of each innings) as declared by the event organisers. Where such start time cannot be reliably verified, PlayCKC may set a deadline (for cricket, up to the completion of 3 overs in the first innings).
    • If start times cannot be reliably verified, PlayCKC may set a deadline (for cricket, up to the completion of 3 overs in the first innings).
    • PlayCKC reserves the right to extend deadlines, modify, or abandon contests in case of delays, weather interruptions, technical issues, or other unforeseen circumstances.
    • All contests are governed by these Terms and Conditions as well as the FAQs, Points System, and How to Play sections of the Fanoz App.
    • PlayCKC may, at its discretion, limit the maximum number of entries a single user may submit in any contest or format.
  • Prizes:
    • Contest prizes are awarded in the form of Nanyas (virtual reward currency).
    • Nanyas may be redeemed only for non-cash rewards such as gift vouchers, merchandise, or promotional benefits, subject to availability and partner terms.
    • Nanyas cannot be converted into cash, transferred, or used outside the Fanoz platform.
5.3 Gaming Currency, Reward Currency and Virtual Wallet

Fanoz uses two types of virtual assets: Gameplay Cards and Nanyas.

  • (i) Gameplay Cards
    • Predict Cards are required to participate in the PREDICT format, with one card surrendered for each prediction.
    • Select Cards are required to participate in the SELECT format, with one card surrendered for each contest entry (team per innings).
    • Gameplay Cards are granted through:
      • Registration
      • In-app engagement activities (such as daily logins, referrals, or milestones)
      • Promotional campaigns (including promo codes)
    • Gameplay Cards cannot be purchased, transferred, or exchanged for money.
    • Cards may carry an expiry date, after which they will automatically lapse and cannot be reinstated.
  • (ii) Nanyas (Reward Currency)
    • Nanyas are the reward currency of the Fanoz platform. They are earned by winning or ranking in contests.
    • Nanyas can be redeemed for non-cash rewards such as gift vouchers, merchandise, or discounts, subject to availability and partner terms.
    • Nanyas have no monetary value outside the platform and cannot be converted into cash or transferred to another user.
    • Currently, Nanyas do not expire, but PlayCKC may introduce expiry timelines in the future with reasonable prior notice.
  • (iii) Gullak
    • Each user account has a Gullak, which maintains two balances:
      • Card Account: Stores Gameplay Cards.
      • Nanya Account: Stores reward currency (Nanyas).
    • Cards are debited from the Card Account at the time of contest entry.
    • Nanyas are credited to the Nanya Account as rewards and may be redeemed in accordance with these Terms.
    • PlayCKC may impose limits on the number of Cards or Nanyas credited to a user to ensure compliance with law and platform integrity.
5.4 Gameplay
  • No Entry Fees: Public contests on the Fanoz App do not require any paid entry fee.
  • Cards Required:
    • PREDICT: Each prediction requires one Predict Card, which is debited at submission.
    • SELECT (Two-innings Matchwinner Fantasy): For each SELECT contest in one match, entry into the contest requires one Select Card.
  • Submission & Locking:
    • PREDICT: Each prediction is tied to a live question with a visible timer. A prediction becomes final on submission (or when the timer closes, whichever is earlier) and cannot be edited or cancelled.
    • SELECT:
      • Users may create and edit their team(s) for an innings until the official start of that innings as declared by the event organiser.
      • Where the official start cannot be reliably verified, PlayCKC may set a reasonable deadline (for cricket, this may be up to the completion of 3 overs in the first innings).
      • Once the deadline passes, the entry locks and no edits or cancellations are permitted.
      • Each innings locks separately at the respective start.
  • Card Debit Is Final: Once a Predict/Select Card is debited, participation is confirmed and no cancellation or reversal is permitted.
  • Identity of Entrant: In the event of a dispute over the identity of an entrant, the entry will be deemed submitted by the person associated with the registered account credentials (e.g., verified mobile/email) used to enter. PlayCKC may require verification before honoring any rewards or standings.
  • Platform Integrity: Only entries received by PlayCKC’s servers before the relevant lock are valid. If a contest is impacted by postponement, interruption, or technical issues, PlayCKC may extend deadlines, modify, or cancel the affected contest(s) in accordance with these Terms and the “How to Play”/Points System.
  • Governing Materials: Gameplay is further governed by the How to Play, Points System, and FAQs within the Fanoz App, which form an integral part of these Terms.
5.5 Gullak Sub-Accounts
    Each user account on Fanoz contains a Gullak, which records balances of both Gameplay Cards (Predict and Select) and reward currency (Nanyas).
  • (i) Gameplay Cards
    • Gameplay Cards are credited to a user’s Card Account through registration, engagement activities (e.g., daily logins, referrals), or promotional campaigns (including promo codes).
    • Predict Cards are required to make live predictions in the PREDICT format.
    • Select Cards are required to submit teams for contests in the SELECT format.
    • Each time a user participates in a contest, a Select Card will be debited from the Card Account. Cards with the nearest expiry date will be debited first.
    • Unused Gameplay Cards will automatically expire after their validity period. Expired Cards cannot be reinstated or compensated.
  • (ii) Nanyas
    • Contest winnings are credited as Nanyas into the user’s Gullak.
    • Nanyas may be redeemed for non-cash rewards such as gift vouchers, merchandise, or discounts, subject to availability and applicable partner terms.
    • Nanyas cannot be converted into cash, transferred, or used outside the Fanoz platform.
    • Currently, Nanyas do not have an expiry date, but PlayCKC may introduce expiry periods in the future with reasonable prior notice.
  • (iii) General
    • PlayCKC may conduct compliance checks, including fraud prevention and anti-abuse checks, before processing any redemption.
    • PlayCKC may limit the amount of Gameplay Cards or Nanyas credited to any user to ensure compliance with applicable law and platform integrity.
    • All balances in the Gullak are virtual in nature and represent only the user’s eligibility to participate in contests (for Cards) or redeem non-cash rewards (for Nanyas).
5.6 Contest term

PlayCKC offers contests for professional cricket and football events generally taking place on a single day (T20s, The Hundred and one-day matches in cricket or football matches) or at most five days (Test matches, other first-class matches in cricket).

5.7 Calculation of fantasy points and winnings

PlayCKC may obtain the score feed and other information required for the evaluation of predictions made by Gamer(s) as well as computation and tabulation of fantasy points from third party service provider(s) and/or official website of the match organiser. In the rare event that any error in the evaluation of predictions made by Gamer(s) or computation or tabulation of fantasy points, selection of winners, abandonment of a match etc., as a result of inaccuracies in or incompleteness of the feed provided by the third-party service provider and/or official website of the match organiser comes to its attention, PlayCKC shall use best efforts to rectify such error prior to the distribution of Winning Nanyas. However, PlayCKC hereby clarifies that it relies on the accuracy and completeness of such third party score/statistic feeds and does not itself warrant or make any representations concerning the accuracy thereof and, in any event, shall take no responsibility for inaccuracies in selection of winners or distribution of Winning Nanyas as a result of any inaccurate or incomplete scores/statistics received from such third party service provider. Gamers agree not to make any claim or raise any complaint against PlayCKC in this respect.

5.8 Selection of winners

In SELECT (two-innings matchwinner fantasy), winners are determined based on the scores of the Teams in a designated match (which may last from a single day to an entire tournament) of the Contest(s).

In certain pre-specified Contests, PlayCKC may declare more than one Winner and distribute prizes to such Winners in order of their Team's aggregate score. The number of contemplated Winners and the corresponding prize amounts are specified on the Contest page prior to the Contest’s commencement.

Note: Gamers creating Teams on behalf of any other participant or person shall be disqualified. The points system determining the Team scores can be found here.

In the prediction game, winners are decided based on the total Silver Nanyas earned through correct predictions made during the match. Silver Nanyas are awarded for both accurate predictions and prediction frequency.

The leaderboard rank for each match or Contest is determined by the total number of Silver Nanyas won. Additional Silver Nanyas may be granted based on the final rank. The complete points system for the prediction game can also be found here.

In the event of a tie, all tied Gamers shall be declared Winners, and the prize will be equally divided among them.

Important: PlayCKC shall not be liable to grant any rewards/Nanyas if it is discovered that the Winner(s) have not abided by these Terms and Conditions or any other rules and regulations related to the Fanoz App, Contest, or Game Rules.

5.9 Prizes

Form of Prizes. Prizes are awarded in the form of Nanyas (virtual reward currency) credited to the winner’s Gullak. Nanyas may be redeemed only for non-cash rewards (e.g., gift vouchers, merchandise, discounts) in accordance with these Terms. Nanyas have no monetary value, are not legal tender, and cannot be converted into cash, transferred, or sold. All rewards on Fanoz are in kind (vouchers, merchandise, discounts); there are no cash payouts.

When Prizes Are Awarded. After a contest ends, PlayCKC computes provisional standings using the applicable Points System and validates inputs (including official/statistical feeds). Final results and prize credits are posted once validation is complete. PlayCKC may delay announcements to complete checks.

How Winners Are Determined
  • PREDICT: Leaderboards are based on Nanyas earned through correct predictions and any contest-specific scoring (including frequency bonuses) as described on the contest page and in the Points System.
  • SELECT (two-innings matchwinner fantasy):
    • You must submit one team for each innings.
    • Your final contest score equals the sum of your innings scores (unless a contest page expressly states a different aggregation).
    • Winners are determined by highest final contest scores.

Ties. In the event of a tie, tied users will be treated as occupying the same rank. Nanyas allocated to the tied rank(s) will be split equally among tied users unless the contest page specifies a different rule.

Adjustments & Data Sources. PlayCKC may rely on third-party or official statistic providers. If errors or omissions in feeds (or internal computation) are identified, PlayCKC may correct standings before prize crediting. If an error is discovered after crediting, PlayCKC may reverse or adjust credits to reflect correct results or to address fraud/abuse.

Contest-Specific Prize Structures. The prize structure (number of winners, rank-wise allocations, any bonuses) will be displayed on the contest page before the contest starts and forms part of these Terms. PlayCKC may cancel, modify, or substitute non-cash rewards where necessary (e.g., stock/availability), offering an equivalent or reasonably comparable make-good.

Compliance & Eligibility. Prize crediting/redemption is subject to Section 4.6 and 5.10(d), including KYC/verification and anti-fraud checks. PlayCKC may withhold, revoke, or deny prize credits or redemptions for ineligible users, rule violations, or suspected abuse.

Finality. PlayCKC’s decisions on standings, prizes, and adjustments are final and binding.

5.10 Verification and Redemption Guidelines
(a) Verification required

PlayCKC may require Winners to complete identity and eligibility verification within the time notified in-app or by email/SMS before any redemption is processed. Verification may include government-issued ID, PAN, date of birth, and address proof, and PlayCKC may request additional documents in its discretion to ensure compliance and platform integrity. The name on PAN/ID must match the registered account details.

(b) Processing & holds

PlayCKC may place a temporary hold on Nanyas, Cards, or redemptions while verification or other compliance checks are completed. If verification is not completed in the required time or if discrepancies persist, PlayCKC may deny, cancel, or reverse a redemption and disqualify the account from the contest.

(c) Anti-fraud & integrity reviews

PlayCKC may review entries and accounts for signals of fraud, collusion, bot/automation use, multi-accounting, manipulation, or abuse. PlayCKC may request further information, freeze balances, or suspend/terminate accounts. Benefits or rewards obtained through abuse may be revoked (see Sections 4.5, 5.4, 5.5).

(d) Taxes & compliance (Section 194BA)

Rewards on Fanoz are non-cash; however, TDS on net winnings under Section 194BA (currently 30%) may apply, including where rewards are in kind. PlayCKC will deduct/collect such tax as required and may place a hold on Nanyas/redemptions until compliance is completed.

  • Release of rewards: PlayCKC will not release any voucher/code or dispatch merchandise until the applicable TDS on net winnings under Section 194BA has been deducted/collected or otherwise paid.
  • Net winnings will be computed at the time(s) prescribed by law and in accordance with Section 194BA and applicable rules/guidelines.
  • Users remain responsible for any additional tax obligations beyond TDS. See also Section 4.6 (Taxation).
(e) Non-cash fulfilment & partners

Redemptions are fulfilled as gift vouchers, merchandise, discounts, or similar non-cash items, subject to availability and partner terms.

  • Vouchers/codes: Once delivered to the registered contact or in-app wallet, they are deemed received; lost/expired/used codes cannot be reissued.
  • Merchandise: Delivery is to addresses in India. Users must provide accurate shipping details; delivery failures caused by user-provided errors may require re-delivery charges or result in cancellation. If a selected item is unavailable, PlayCKC may provide a reasonably comparable substitute or make-good.
  • PlayCKC is not responsible for partner inventory, blackout dates, or restrictions imposed by third parties.
(f) Limits & restrictions

PlayCKC may set caps on the number/value of redemptions per user or period; impose minimum redemption thresholds; and apply validity/expiry to Cards or promotional credits (see Sections 4.5 and 5.5).

(g) No cash conversion

Nanyas and Cards have no monetary value, are not legal tender, and cannot be encashed, transferred, or sold (see Sections 5.3 and 5.9).

(h) Privacy

Verification data is collected and processed in accordance with the Privacy Policy and applicable law. PlayCKC may retain verification records for legal and compliance purposes.

(i) Finality

Subject to correction of manifest errors and anti-fraud actions, PlayCKC’s decisions regarding verification outcomes, eligibility, standings, and redemptions are final and binding.

5.11 Notification

The names of Winners are generally posted on the Fanoz App after the conclusion of each Contest. Separately, Winners will also receive notifications on their App in this regard. Winners may be requested to return via email or regular mail any additional information as PlayCKC deems fit by a specified deadline, before releasing their prize. Failure to comply with this requirement can result in disqualification. Any such prize notification returned as undeliverable may result in disqualification and selection of an alternate winner. You agree that PlayCKC may at its sole discretion announce results or prizes even after the next day, if the circumstances so warrant.

5.12 Promotions and Promo Bonus

In order to conduct promotional activities, PlayCKC may issue promotional Gameplay Cards (Promo Bonus) to the gamers for the purpose of participation in any Contest(s) and no User shall be permitted to transfer or request the transfer of any amount against these Gameplay Cards or any balance in the Promo Bonus account.

The usage of any Promo Bonus issued shall be subject to the limitations and restrictions, including without limitation, restrictions as to time within which such Promo Bonus must be used, as applied by PlayCKC and notified to the user at the time of issue of such amount. The issue of any Promo Bonus to the user is subject to the sole discretion of PlayCKC and cannot be demanded by any User as a matter of right. The issue of any Promo Bonus by PlayCKC on any day shall not entitle the user to demand the issuance of such Promo Bonus at any subsequent period in time nor create an expectation of recurring issue of such Promo Bonus by PlayCKC to such user. The Promo Bonus granted to the user may be used by such user for the purpose of setting it off against the contribution to prize pool in any Contest, in accordance with these Terms and Conditions. The Promo Bonus shall not be withdrawable or transferrable to any other account of the user, including the bank account of such user, or of any other user or person. In case the user terminates his/her account with PlayCKC or such account if terminated by PlayCKC, all Promo Bonus granted to the user shall return to PlayCKC and the user shall not have any right or interest on such points. PlayCKC also reserves the right to reclaim any Promo Bonus if lying unutilized in a gamer’s account for more than a stipulated timeframe.

5.13 Referrals and Referral Bonus

The PlayCKC “Refer Friends and Family” Program lets you invite your friends and loved ones to join PlayCKC (“Program”). In the event that you and your referred friend meet the criteria and complete all the steps specified in these terms, you and your friend can earn a Referral Bonus in the form of Gameplay Cards from PlayCKC. This Referral Bonus is not part of Rewards balance of Gullak and can only be used to play the prediction game or enter fantasy contests on the Fanoz App. To participate in the Program, please note our terms and conditions ("Program Terms") in this respect, as they govern your participation in the Program:

  • Eligibility - All users who: (i) have an account registered with Fanoz Platform which account has been verified by PlayCKC; and (ii) are eligible to participate in the prediction game or fantasy game (as per the PlayCKC's terms and conditions); and (iii) have downloaded and installed the Fanoz App on their respective mobile devices, will be eligible to participate in the Program. Participation in the Program by proxy is not permitted.
  • Participation in the Program is voluntary. A user shall not register or operate more than one user account with PlayCKC and shall not participate in the Program with more than one user account with PlayCKC.
  • For the purpose of participation in the Program, you are required to have the Fanoz App downloaded and installed on your mobile device. Through the Fanoz App, you will be provided with a unique link or code, which can be shared by you ("Referrer") with friends (each a "Referee") for the purpose of inviting such friends to create and register an account with PlayCKC and download the Fanoz App. On receiving the link or code from the Referrer, the Referee may either: (i) Click on the link, consequent to which such Referee will be directed to a registration page and will be provided the option to download and install the Fanoz App on his/her device and register an account with PlayCKC and; or (ii) download and install the Fanoz App on his/her device independently, register for a PlayCKC account through the Fanoz App and enter the unique code shared by the Referrer where prompted in the Fanoz App.
  • On successful registration and mobile number verification of the Referee, the Referrer is eligible to receive Referral Bonus while the Referee is eligible to receive Promo Bonus. The successful registration is subject to: (i) the Referee not being an existing user of Fanoz App; and (ii) the Referrer and Referee being eligible to participate in the prediction or fantasy games; and (iii) the Referee successfully registering for an account with PlayCKC through the unique link or by using the unique code shared by the Referrer.
5.14 Statistics Providers

PlayCKC utilizes third-party service providers to obtain the score feed and other information required for presenting live scores, creating prediction scenarios, evaluating predictions made by Gamers, as well as the computation and tabulation of fantasy points. In the rare event of any error in the above evaluation or computation, selection of winners, abandonment of a match etc., as a result of inaccuracies in or incompleteness of the feed provided by the third-party service provider comes to its attention, PlayCKC shall use best efforts to rectify such error prior to the distribution of prizes.

6 Socially Responsible Play

Fanoz is a non-money, skill-based fan-engagement platform: there are no paid entries, no wagering, and no cash winnings. Rewards are non-cash (see Sections 1, 4.6, 5.2, 5.9, 5.10). Participation is strictly 18+ (see Section 3).

6.1 Play without purchase

You can play on Fanoz without spending money. There are no entry fees, subscriptions, or deposits to participate in Contests.

Rewards (Nanyas) are virtual and redeemable only for non-cash items (e.g., gift vouchers, merchandise, discounts). They cannot be encashed (see Sections 4.6, 5.3, 5.9).

6.2 Balanced time & play

PREDICT surfaces brief, timed questions during live segments; participation is optional and designed for short interactions.

SELECT (two-innings matchwinner fantasy) involves one team per innings (six matchwinners per team); building entries is designed to be quick.

You may mute notifications and opt out of marketing communications at any time (see Section 4.3). You may also close your account (see Section 13).

6.3 Recognising problematic play & seeking help

We recognise that even non-money gameplay can affect wellbeing for some users. If you feel your play is interfering with daily life, consider a quick self-check and support:

Game Prudence is an independent support body that promotes healthy gaming habits. Counselling is private, confidential, and free of cost.

6.4 Minors & safeguards

Fanoz is not for minors. If we learn an account belongs to someone under 18, we will disable it (see Section 13) and take steps consistent with our Privacy Policy.

We do not target marketing to minors and discourage account sharing.

6.5 Clear rewards messaging

Any references in the App or these Terms to “prize(s)”, “winnings”, or “rewards” mean Nanyas credited in-app and redeemable only for non-cash rewards (see Sections 1 and 5.9).

7 Conduct

As a condition of use, you promise not to use the Services for any purpose that is unlawful or prohibited by these Terms of Use, or any other purpose not reasonably intended by PlayCKC. By way of example, and not as a limitation, you agree not to:

  • abuse, harass, impersonate, intimidate or threaten other Fanoz users;
  • post or transmit, or cause to be posted or transmitted, any Content that are infringing, libelous, defamatory, abusive, offensive, obscene, pornographic or otherwise violates any law or right of any third-party;
  • use the Service for any unauthorized purpose, or in violation of any applicable law, including intellectual property laws;
  • post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any Fanoz user;
  • create or submit unwanted email ("Spam") to any other Fanoz users;
  • infringe upon the intellectual property rights of Fanoz, its users, or any third party;
  • submit comments linking to affiliate programs, multi-level marketing schemes, sites repurposing existing stories or off-topic content;
  • post, email, transmit, upload, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed or functioning to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
  • use any robot, spider, scraper, sniping software or other automated means to access the Service for any purpose without our express written permission. Additionally, you agree that you will not: (1) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (2) interfere or attempt to interfere with the proper working of the Service or any activities conducted on the Service; or (3) bypass any measures we may use to prevent or restrict access to the Service;
  • use artificial means, including creating multiple user accounts, to inflate your position and standing with the Fanoz leaderboards and community;
  • use unauthorized scripts; all authorized scripts will be made available through the Service prior to game entry;
  • advertise to, or solicit, any user to buy or sell any products or Service, or use any information obtained from the Service in order to contact, advertise to, solicit, or sell to users without their prior explicit consent;
  • sell or otherwise transfer your profile;
  • attempt to influence the play in any sporting event from which athletes are available for selection in Contests on Fanoz App in which you are involved or in which you have a direct or indirect interest.

Without prejudice to PlayCKC’s right to take action under the law for the time being in force, violation of PlayCKC’s rules/ Terms of Use including those listed hereinabove, may result in the removal of your Content from the Service, forfeiture of winnings, and/or the cancelling of your account. You acknowledge and agree that PlayCKC may remove any User Content (as defined below) and terminate any Fanoz account at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such User Content). To report Terms of Use violations, please
contact us .

7.1 User Content

You understand that all Content made available on the Service by a user (“User Content”), including but not limited to profile information and communications with other users, whether privately transmitted or made publicly available, is the sole responsibility of the person from which such User Content originated. This means that you, not PlayCKC, are entirely responsible for all User Content that you upload, post, share, email, transmit, or otherwise make available via the Service. Under no circumstances will PlayCKC be liable in any way for any User Content.

You acknowledge that PlayCKC may or may not pre-screen User Content, but that PlayCKC and its designees have the right (but not the obligation) in their sole discretion to pre-screen, refuse, permanently delete, undelete, modify and/or move any User Content available via the Service. Without limiting the foregoing, PlayCKC and its designees shall have the right to remove any User Content that violates these Terms or is otherwise objectionable in PlayCKC's sole discretion. You understand that by using the Service, you may be exposed to User Content that you may consider to be offensive or objectionable. You agree that you must evaluate, and bear all risks associated with, the use or disclosure of any User Content. You further acknowledge and agree that you bear the sole risk of reliance on any Content available on or through the Service.

With respect to User Content you submit or otherwise make available on or to the Service, you grant PlayCKC an irrevocable, fully sub-licensable, perpetual, world-wide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such User Content (in whole or in part), and to incorporate such User Content into other works, in any format or medium now known or later developed.

You are solely responsible for your interactions with other users of the Service. PlayCKC reserves the right, but has no obligation whatsoever, to monitor disputes between you and other users.

8 Indemnity

You agree to release and to indemnify, defend and hold harmless PlayCKC and its parents, subsidiaries, affiliates and agencies, as well as the officers, directors, employees, shareholders and representatives of any of the foregoing entities, from and against any and all losses, liabilities, expenses, damages, costs (including attorneys’ fees and court costs) claims or actions of any kind whatsoever arising or resulting from your use of the Service, your violation of these Terms of Use, your receipt, ownership, use or misuse of any prize, and any of your acts or omissions that implicate publicity rights, defamation or invasion of privacy. You shall indemnify, defend, and hold PlayCKC and its parents, subsidiaries, affiliates and agencies, officers, directors, employees, shareholders and representatives harmless from any third party/ entity/ organization claims arising from or related to your engagement with PlayCKC or participation in any contest. PlayCKC reserves the right, at its own expense, to assume exclusive defence and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with PlayCKC in the defence of such matter. Such indemnity from your end shall be for any/ loss damage whatsoever including and without limitation to costs for attorneys, legal charges, litigation expenses, etc. You agree to indemnify PlayCKC from any costs, damages, losses including litigation costs and lawyer fees, in respect of any third party claims that may be initiated, including for infringement of intellectual property rights, arising out of display or use of logos, names, marks, trademarks, copyrights, or other such rights on PlayCKC, by you or through your acts/ omissions.

9 Warranty disclaimers

You expressly understand and agree that your use of the Service is at your sole risk. The Service (including the Service and the Content) are provided on an "AS IS" and "as available" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement. You acknowledge that PlayCKC has no control over, and no duty to take any action regarding: which users gain access to or use the Service; what effect the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content. You release PlayCKC from all liability for you having acquired or not acquired Content through the Service. The Service may contain, or direct you to other websites containing information that some people may find offensive or inappropriate. You understand and agree that PlayCKC makes no representations concerning any Content contained in or accessed through the Service, and PlayCKC will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Service.

10 Limitation of liability


10.1 Assumption of Risk

You access and use the Fanoz App and Services voluntarily and at your own risk. To the maximum extent permitted by law, PlayCKC shall not be liable for any loss, damage, injury, or harm (including without limitation personal injury, death, loss of property, lost profits, loss of data, business interruption, or other indirect or consequential loss) arising from or related to your use of the Services, participation in Contests, or receipt/use of any rewards.

10.2 Exclusions

To the extent permitted by law, PlayCKC shall not be responsible for:

  • Errors, omissions, delays, inaccuracies, or interruptions in third-party or official data/statistic feeds;
  • Suspension, delay, modification, or cancellation of Contests due to weather, scheduling changes, live-feed disruption, technical issues, maintenance, or other operational reasons;
  • The acts, omissions, inventory, terms, blackout periods, or restrictions of third-party partners providing vouchers, merchandise, or other non-cash rewards;
  • Lost, stolen, expired, misused, or irrecoverable voucher codes once delivered to your registered contact method or in-app wallet;
  • Device, network, or internet failures, viruses, malicious code, or unauthorized access not solely attributable to PlayCKC;
  • Any consequences of your breach of these Terms, contest rules, or applicable law (including provision of incorrect contact/shipping details).
10.3 Force Majeure

PlayCKC shall not be deemed in breach of these Terms for any delay or failure to perform due to events beyond its reasonable control, including without limitation acts of God, pandemics, war, terrorism, riots, governmental actions, natural disasters, network infrastructure failures, strikes, or the cancellation/abandonment of a sporting event to which a Contest relates. In such cases, PlayCKC may act in accordance with these Terms (including Sections 5.4 and 16).

10.4 Cap on Liability

To the maximum extent permitted by law, PlayCKC’s aggregate liability arising out of or relating to the Services, Contests, or rewards shall not exceed the lesser of: (i) INR 1,000; or (ii) the face value of the specific non-cash reward (if any) directly at issue in the claim. The foregoing cap applies in the aggregate and regardless of the theory of liability.

10.5 Non-Excludable Rights

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. Where a limitation or exclusion is not permitted, it shall apply to the fullest extent permitted, and the remainder of this Section shall continue in full force.

10.6 No Special Damages

To the maximum extent permitted by law, in no event shall PlayCKC be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, or for any loss of profit, goodwill, or data, even if advised of the possibility of such damages.

10.7 Remedies and Make-Good

Without prejudice to the limitations above, if a Contest or reward is materially impacted by factors described in this Section, PlayCKC may, where appropriate, offer an administrative remedy or make-good consistent with Section 16. Such remedies are discretionary and subject to these Terms.

10.8 Optional Paid Items (if offered)

If PlayCKC offers any optional paid item, and such item becomes inaccessible due to maintenance, third-party outages, or force majeure, PlayCKC shall not be liable for refunds or credits beyond what is mandated by applicable law. Nothing in these Terms creates any right to a refund where the Services do not involve any paid item.

11 Our proprietary rights

All title, ownership and intellectual property rights in and to the Service (including all content created by PlayCKC, its partners, affiliates, and/ or users) are owned by PlayCKC or its licensors. Material published on PlayCKC, including but not limited to games, contests, software, advertisements, written content, photographs, graphics, images, illustrations, marks, logos, audio or video clipping and flash animation, is owned by PlayCKC or its licensors. Users may not modify, publish or participate in the transfer of, or reproduce/ distribute/ publicly display or in any manner exploit any material published on PlayCKC without the express consent and license of PlayCKC. You acknowledge and agree that the Service contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by PlayCKC, you agree not to copy, modify, rent, lease, loan, sell, distribute, perform, display or create derivative works based on the Service, in whole or in part.

12 Links

The Service provides, or third parties may provide, links to other internet sites, applications or resources. Because PlayCKC has no control over such sites, applications and resources, you acknowledge and agree that PlayCKC is not responsible for the availability of such external sites, applications or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that PlayCKC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

13 Termination and suspension

PlayCKC may terminate or suspend all or part of the Service and your Fanoz account immediately, without prior notice or liability, if you breach any of the terms or conditions of the Terms. Upon termination of your account, your right to use the Service will immediately cease. If you wish to terminate your Fanoz account, you may contact PlayCKC via the contact form or write an email to connect@fanoz.global with a note to say that you wish to terminate your account.

The following provisions of the Terms survive any termination of these Terms:

  • Conditions of Participation, save and except Registration and Account Access and Security;
  • Provisions of Bonuses and Promotions as under Game Rules;
  • User Content provision as under Conduct;
  • Indemnity;
  • Warranty Disclaimers;
  • Limitation on liability;
  • PlayCKC’s Proprietary Rights; Links;
  • No third party beneficiaries;
  • Binding nature of the dispute resolution provisions and waiver of class action suits; General Information;

If your account is subject to a suspension, you must respect the restrictions and limitations imposed on your account as part of the suspension, and you should communicate with PlayCKC regarding restoration of your account only via connect@fanoz.global.

14 No third-party beneficiaries

You agree that, except as otherwise expressly provided in these Terms, there shall be no third party beneficiaries to the Terms.

15 Dispute and Dispute Resolution

  • The courts of competent jurisdiction at Mumbai shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the PlayCKC Services provided by PlayCKC (including the Contest(s)), the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the User(s) (including Participants) or PlayCKC, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and questions shall be governed and construed in accordance with the laws of the Republic of India.
  • In the event of any legal dispute (which may be a legal issue or question) which may arise, the party raising the dispute shall provide a written notification ("Notification") to the other party. On receipt of Notification, the parties shall first try to amicably resolve the dispute through discussions. In the event that the parties are unable to resolve the dispute within fifteen (15) days of receipt of Notification, the dispute shall be settled by arbitration. The seat of arbitration shall be Mumbai, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.
  • The arbitration shall be conducted by a sole arbitrator, to be mutually appointed by both Parties, within thirty days of receipt of a notice from either party to appoint such arbitrator.
  • The arbitration award will be final and binding on the Parties, and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise. The arbitrator shall be entitled to pass interim orders and awards, including the orders for specific performance and such orders would be enforceable in competent courts. The arbitrator shall give a reasoned award.
  • Nothing contained in these Terms and Conditions shall prevent PlayCKC from seeking and obtaining interim or permanent equitable or injunctive relief, or any other relief available to safeguard PlayCKC's interest prior to, during or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of PlayCKC to pursue any remedy for monetary damages through the arbitration described herein.

16 Miscellaneous

    • 16.1 Notices: PlayCKC may be required under law to notify users of certain events. Such notices will be effective when posted in-app or sent to the email/phone associated with your account. You are responsible for keeping your contact details accurate and up to date. PlayCKC is not liable for any failure to notify caused by inaccurate or outdated user information.
    • 16.2 Service Changes; Cancellations: PlayCKC may, at its sole discretion and in compliance with applicable law, modify, suspend, or cancel any Contest, feature, reward, or redemption program (including for integrity, operational, legal, or partner-related reasons). In affected cases, PlayCKC may provide an appropriate make-good or administrative remedy (non-cash), consistent with these Terms. Refunds are not offered except as required by law for any optional paid item (if offered); participation involves no paid entry or cash transactions.
    • 16.3 Force Majeure: Events beyond PlayCKC’s reasonable control (including acts of God, pandemics, war, terrorism, riots, governmental actions, natural disasters, network failures, strikes, or cancellation/abandonment of a sporting event) may impact the Services. PlayCKC’s obligations shall be suspended for the duration of such events and it may act under Sections 5.4 and 10.3, including modifying or cancelling affected Contests and offering an administrative remedy where appropriate.
    • 16.4 No Waiver: Any failure or delay by PlayCKC to exercise a right or enforce a provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of PlayCKC.
    • 16.5 Time to Bring Claims: To the extent permitted by law, any claim or cause of action arising out of or related to the Services or these Terms must be filed within thirty (30) days after such claim or cause of action arises, or it is permanently barred.
    • 16.6 Entire Agreement: These Terms (together with documents incorporated by reference, including the How to Play, Points System, FAQs, and the Privacy Policy) constitute the entire agreement between you and PlayCKC Interactive Private Limited and supersede any prior understandings regarding the Services.
    • 16.7 Severability: If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.
    • 16.8 Moderation; Restrictions: PlayCKC may moderate, restrict, or ban the use of the Services (specifically to any user or generally) at its sole discretion, including for integrity, security, or legal reasons, and without prior notice, subject to applicable law.
    • 16.9 Suspension/Closure: PlayCKC may, at its sole discretion, permanently close or temporarily suspend any PlayCKC Services (including any Contests), in accordance with these Terms and applicable law.
    • 16.10 Promotions: PlayCKC may conduct promotions/offers from time to time. Unless expressly stated, two or more promotions cannot be clubbed together on the Fanoz platform. Promotions are subject to specific terms and may be modified or withdrawn at PlayCKC’s discretion.
    • 16.11 Governing Law; Cross-Reference: These Terms are governed by the laws of India. Section 15 (Dispute and Dispute Resolution) sets out jurisdiction and arbitration provisions, which apply to any dispute arising out of or relating to these Terms or the Services.