Thank you for choosing to be part of our community at PlayCKC Interactive Pvt. Ltd., doing business as Fanoz (“Fanoz”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at connect@fanoz.global.
When you visit our website https://fanoz.global, mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or Apps and our services.
This privacy policy applies to all information collected through our website (such as fanoz.global), mobile application (“Apps”), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
PlayCKC Interactive Private Limited (“PlayCKC”) provides a mobile app under its flagship brand, Fanoz – including all text, images, audio, code, and other material that may be provided by PlayCKC (collectively, the “Content”) and all of the features, contests, and other services they provide. PlayCKC offers an online sports gaming platform (“Platform”) where gamers (“you”, “gamer”, “user” or “participant”) bring their knowledge, gutfeel, and analysis of a professional sport to predict performances, milestones, and outcomes for real players of the sport, and win prizes in the process. The Platform currently runs a cricket prediction game, a football prediction game, a cricket fantasy game, and a football fantasy game on its mobile apps (“Fanoz App” or “App”) listed on Fanoz.global website (“Site”) and various app stores (Google Play Store, Apple App Store, Uptodown, Indus Appstore). The website, the mobile apps, and any other features, tools, materials, or other services (including co-branded or affiliated services) offered from time to time by PlayCKC are referred to here as the “Service”. The various contests, competitions, and other fantasy games between gamers organized on the Fanoz App are referred to as “Contest(s)”. Please read these Terms of Use (the “Terms” or “Terms of Use”) carefully before using the Service.
By using or otherwise accessing the Service or clicking to accept or agree to these Terms where that option is made available, you (1) accept and agree to these Terms and our additional Rules and Scoring System, (2) consent to the collection, use, disclosure, and other handling of information as described in our Privacy Policy, and (3) consent to any additional terms, rules, and conditions of participation in particular contests issued by PlayCKC from time to time. If you do not agree to the Terms, then you may not access or use the App/Platform/Site/Content/Services.
PlayCKC may issue additional terms, rules, and conditions of participation in particular contests. For example, PlayCKC may issue conditions as required by various rules and regulations of states and union territories of India, which may impact your experience or participation on the Service. You agree to be subject to those additional rules if you participate in such contests.
In order to avail the services (gaming and rewards) on the app, users are asked to share the following Personally Identifiable Information (“PII”):
Such PII helps establish and verify your (user's) identity on the app besides maintaining and showing you your gaming and rewards details. PlayCKC uses the collected information to allow you to login to the app, send you emails and/or SMSes related to the activities and offers on PlayCKC. Optional PII such as your gender and date of birth can help us send you customized notifications or offers.
If you wish to convert your winnings into cash and withdraw into your bank account or redeem them for gift cards or discount vouchers, you will be required to share your bank account details and tax-related KYC (Know Your Customer) information such as PAN (Permanent Account Number) as mandated by the Reserve Bank of India and Income Tax Act 1961.
You may give us permission to capture, record your device information, operating system information, network information, and location information. Information about your computer hardware and software may be automatically collected by PlayCKC. This information can include: your IP address, device type, and access times. All such information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of Fanoz.
Additionally, in some cases, we may also collect Sensitive Personal Information (“SPI”) which may include your financial information in encrypted form, such as information regarding your payment instruments/modes used by you to make such payments, which may include cardholder name, UPI ID, credit/debit card number, banking or wallet details. This information is presented at the time of making a payment to enable you to complete your payment smoothly. Except, as provided for the purpose of verification, as set out under the Terms, We and/or Our employees will not contact You to divulge your SPI.
PlayCKC does not sell, rent or lease its customer lists to third parties. PlayCKC may share data with trusted partners to help perform statistical analysis, communicate with you for promotional or other related purposes, or provide customer support. All such third parties are prohibited from using your PII except to provide these services to PlayCKC, and they are required to maintain the confidentiality of your information. When we present information to our online advertisers - to help them understand Our audience and confirm the value of advertising on the Platform - it is usually in the form of aggregated anonymized data (information that cannot be used to trace a user) of User(s) that may include statistics and/or data concerning User traffic, User responsiveness, and User behaviour to such advertisements on our Platform. When you register with Us, We contact you from time to time about updating Your content to provide features which we believe may benefit You.
PlayCKC may disclose your personal information, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PlayCKC; (b) protect and defend the rights or property of PlayCKC; and/or (c) act under exigent circumstances to protect the personal safety of Fanoz users, or the public at large.
The user is entitled to request the deletion of their data by sending an email with their request to connect@fanoz.global. PlayCKC will delete the data within one month of the request or after seeking any further clarification for the deletion, whichever is later.
Except for Section 8, providing for Dispute and Dispute Resolution, PlayCKC reserves the right, at its sole discretion, to modify or replace the Terms of Use at any time, by posting the most current version of the same on the Site. You shall be responsible for reviewing and becoming familiar with any such modifications.
PlayCKC may, at its sole discretion and if it deems the circumstances fit, notify you of any change or revision to the Terms by notifying you through the email address registered with your account.
Use of the Services by you after any modification to the Terms constitutes your acceptance of the Terms of Use as modified.
In order to participate in a Contest on the Fanoz App, you must register for an account. By registering as a user of the Service, you agree to provide accurate, current and complete information about yourself as prompted (such information being the “Registration Data”) and maintain and promptly update the Registration Data to keep it accurate, current and complete. If you provide any information that is inaccurate, not current or incomplete, or PlayCKC has reasonable grounds to suspect that such information is inaccurate, not current or incomplete, PlayCKC may deny you access to areas requiring registration, or terminate your account, at its sole discretion.
At the time of registration for online account access, you must provide a valid email address and/or mobile number and supply your full legal name to be used in conjunction with your account. The login process for the account will also require a One-Time Password (OTP) generated by Fanoz. You may request OTP generation as many times as required.
As a result of your registration for the Service, you may receive communications from PlayCKC on your registered email and/ or mobile and/ or on the App and/ or on the Site. You understand and agree that these communications are part of your registration, and that, to the extent required by law, you may opt out of receiving these communications at any time by either using the ‘unsubscribe’ option that will be provided to you or by sending an email to connect@fanoz.global. Following such an opt-out, PlayCKC may still communicate with you via email to the extent permitted by the applicable laws and regulations for the time being in force.
By entering a contest, you consent to PlayCKC’s and its service providers’ and business partners’ use of your username, voice, likeness, location and photograph in connection with the development, production, distribution and/ or usage (including marketing and promotion) of the selected contest and/or other Fanoz contests and PlayCKC generally, unless otherwise prohibited by the law for the time being in force. PlayCKC and its business partners reserve the right to make public statements about the entrants and winner(s), on-air, on the Internet, or otherwise, prior to, during, or following the contest.
You understand that all Content made available on the Service/ App by a user (“User Content”), including but not limited to profile information and communications with other users, whether privately transmitted or made publicly available, is the sole responsibility of the person from which such User Content originated. This means that you, not PlayCKC, are entirely responsible for all User Content that you upload, post, share, email, transmit, or otherwise make available via the Service. Under no circumstances will PlayCKC be liable in any way for any User Content.
You acknowledge that PlayCKC may or may not pre-screen User Content, but that PlayCKC and its designees have the right (but not the obligation) in their sole discretion to pre-screen, refuse, permanently delete, undelete, modify and/or move any User Content available via the Service. Without limiting the foregoing, PlayCKC and its designees shall have the right to remove any User Content that violates these Terms or is otherwise objectionable in PlayCKC's sole discretion. You understand that by using the Service, you may be exposed to User Content that you may consider to be offensive or objectionable. You agree that you must evaluate, and bear all risks associated with, the use or disclosure of any User Content. You further acknowledge and agree that you bear the sole risk of reliance on any Content available on or through the Service.
With respect to User Content you submit or otherwise make available on or to the Service, you grant PlayCKC an irrevocable, fully sub-licensable, perpetual, world-wide, royalty-free, non-exclusive license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such User Content (in whole or in part), and to incorporate such User Content into other works, in any format or medium now known or later developed.
You are solely responsible for your interactions with other users of the Service. PlayCKC reserves the right, but has no obligation whatsoever, to monitor disputes between you and other users.
You agree to release and to indemnify, defend and hold harmless PlayCKC and its parents, subsidiaries, affiliates and agencies, as well as the officers, directors, employees, shareholders and representatives of any of the foregoing entities, from and against any and all losses, liabilities, expenses, damages, costs (including attorneys’ fees and court costs) claims or actions of any kind whatsoever arising or resulting from your use of the Service, your violation of these Terms of Use, your receipt, ownership, use or misuse of any prize, and any of your acts or omissions that implicate publicity rights, defamation or invasion of privacy.
You expressly understand and agree that your use of the Service is at your sole risk. The Service (including the Service and the Content) are provided on an "AS IS" and "as available" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement.
The Service provides, or third parties may provide, links to other internet sites, applications or resources. Because PlayCKC has no control over such sites, applications and resources, you acknowledge and agree that PlayCKC is not responsible for the availability of such external sites, applications or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that PlayCKC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
By visiting the Fanoz Platform and using the Fanoz Services, you agree that this Privacy Policy is governed by laws of the Republic of India and that the courts of competent jurisdiction at Mumbai shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the services provided by PlayCKC (including the Contest(s)), or the construction, validity, interpretation and enforceability of this Privacy Policy.
In order to resolve a complaint regarding the Site/Apps or to receive further information regarding use of the Site/Apps, please contact us at:
PlayCKC Interactive Pvt. Ltd.
Nahar Amrit Shakti, Chandiwali
Mumbai, Maharashtra 400072
India
Phone: 9653269492
connect@fanoz.global
